FAQ

Wireless Microphones

Can you recommend good external speakers that works well with Fifine wireless microphone with 1/4

Any speaker that is with 1/4″ is perfect for using with the mic. For particular speaker model and use environment, below is the info for reference.

Fender Squier sp10 and Nady wa120 PA System will be suitable for a small room for meeting, Yamaha stagepass 500 is for a large group. Galaxy pa5X140 can fill a gymnasium.

K037/K037B

I can’t pair them and it doesn't work!

1.Replace the battery for both mic and receiver.

2.Please test out as many channels as you can to find a stable one.

Could you word from word tell me how to reset the microphone?

The reset of different version varies slightly, so you had better check out the user manual that comes with the version that you received. Though the normal three-step reset procedure is below for your reference.
1. Turn on the transmitter then press the frequency button on the top three times in a row. The screen flashes if you do it right. If it doesn’t, just do it again.
2. Turn on the receiver (it must be off when in step 1). The power light will turn green, flash red in a second and turn green again.
3. Press the frequency button again to confirm. Then the power light will keep solid red.

The receiver blinks green and turn off automatically.!

It’s just because the batteries run out of power. You can replace them with a new pair AAA size batteries.

K036

I have a smart TV connected to my receiver. I'd like to use it with them for karaoke!

It depends on what kind of jacks your TV has and what kind of receiver you use.

And you can check out the one of our blogs about the connection to see if it helps, or contact us directly with detailed spec. of your devices.

Using Home Theater For Karaoke?

What to do if the background music is too loud and the mixed mics is too quiet?

1.Turn down level of input music and the Music Control on receiver.

2.Stream the music to speaker directly so that you can adjust the volume separately.

The receiver makes a lot of noise!

1.Try different cable and different input jacks on speaker.

2.Turn down the volume of K036 and turn up the gain on your amp.

3.It may interfered by the cell phone or even the light, pls be away from that stuff.

Can I switch the mics to different mics with this system if the original mics are broken?

Sorry no. Even we send you a replaced mic, it still won’t work with your K036 receiver. Because the frequencies of the mics are pre-set with the receiver. Though the Fifine single mic system with 1/4″ receiver is perfect to serve as the third mic option.

 

K035/035B

It doesn’t work!

1.Replace brand new battery for the mic and receiver.

2.Turn on the mic, then the receiver and check if the power light is solid red. If not, they don’t sync up. Please test out as many channels as you can to find a stable one.

3.Reset the units (the step by step instruction is in the question “How to reset the microphone?” below).

If the wireless microphone still doesn’t work, check how many black loop on the 1/4″ plug of the receiver and also contact us with the devices you use.

How to reset the microphone?

The reset of different version varies slightly, so you had better check out the user manual that comes with the version that you received. Though the normal three-step reset procedure is below for your reference.
1. Turn on the microphone then press power button three times (or ten times depending on different version) in a row. The screen flashes and a special frequency appears if you do it right. If it doesn’t, just do it again.
2. Turn on the receiver (it must be off when in step 1). The power light will turn green, flash red in a second and turn green again.
3. Press the power button again to confirm. Then the power light will be solid red.

I got excessive noise!

1.Don’t stand too close to speaker (at least 3 feet away) and don’t direct the mic at it.

2.Decrease the volume level or gain control on pre-amp or output devices.

3.Please test out as many channels as you can to find a stable one.

4.Have better not to use multiple inputs with speaker for avoiding conflict.

Cut voice, dropout!

1.Replace the battery for both mic and receiver.

2.Please test out as many channels as you can to find a stable one.

3.Keep mic and receiver closer and in the line of sight (since signal can be blocked by body).

4.Pull out the antenna and don’t cover up the bottom of the mic (where antenna buried).

The mic dies after using for 2 hours!

The included  batteries can last at least 4 hours. But due to the long-time shipping and storage, the power may run down a bit. So for the safest option, you can replace them with the brand new battery. The better quality battery you use, the longer it may last. The Eneloop AA and AAA size battery would be a choice.

 

K031

The mic does not work!

1.Units doesn’t sync, the indicator of receiver doesn’t stay blue. Please unplug USB, turn the transmitter off and then on, change frequency and then plug in receiver again.

2.If synced, but no microphone sound coming out.

A: Please check whether the mic is accepted by your computer. If yes, make sure you select the right input and output under computer and software settings. If no, please reboot the computer and try with another USB port (it could be other port on the same computer).

B: If there is external speaker plugged into the computer (via USB or 3.5mm jack), not to the USB, please select the USB speaker or built-in speaker as the output.

Note: When using Windows computer, you may also need to go to properties of the default input→listen→click “Listen to this device”.

3.If using with the speaker, please make sure you plug it into the 1/4” mic input via an adapter. If you plug it into the AUX in, I am afraid the sound will be so soft and hard to be heard. Just like it is not functioning.

What can I do to increase volume?

1.Turn up the level of input and output on computer.

Windows: Go to control panel→Sound setting→Recording Device→right click “USB PnP Device”→Properties→Levels→drag the progress bar to turn up the mic volume. And then Playback Device→default speaker→Properties→Levels→drag the progress bar to turn up the speaker volume.

Mac: System Preferences→Sound→Input/Output→Input Volume/Output Volume

2. Clip the mic as close under your chin as possible and keep its head pointing at your mouth. This is a unidirectional mic that means you need to speak to it at the right angle.

3.If it is possible, please try the speaker that has over 15 watt power.

K034

Can't get this wireless microphone to work!

1.Units doesn’t sync, the indicator of receiver doesn’t stay blue. Please unplug USB, turn the microphone off and then onchange frequency and then plug in receiver again.

2.If synced, but no microphone sound coming out.

A: Please check whether the mic is accepted by your computer. If yes, make sure you select the right input and output under computer and software settings. If no, please reboot the computer and try with another USB port (it could be other port on the same computer).

B: If there is external speaker plugged into the computer (via USB or 3.5mm jack), not to the USB, please select the USB speaker or built-in speaker as the output.

Note: When using Windows computer, you may also need to go to properties of the default input→listen→click “Listen to this device”.

 

Wired Microphones

USB Microphones

After upgraded from Windows 8.1 to Windows 10 (64bit), the microphone doesn't work!

1.Check if the “USB PnP Audio Device” is still listed as the default input under sound settings. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If the driver appears but the level meter doesn’t move when speaking to mic, simply go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone as well as the other apps below, especially the “Voice Recorder”. At lasts restart computer.

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Microphone doesn't work with my Skype!

1.Check if the problem of the mic or Skype. Get to sound setting to see if the “USB PnP Audio Device” is listed as the default input. If not, then no further step, just send us a message.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

2.If driver is there and the level meter moves when speaking to mic, it will be the bug of Skype. The easiest way is to update Skype to latest version or re-install the latest Skype.

3.For Windows user, before the update or re-installation, you can go to Setting→Privacy→Microphone, and set it to allow apps to access to microphone, at lasts restart computer.

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The USB microphone is not recognized! (For only K668/669/669B)

1.Unplug all the other USB audio devices from computer. Instead of using USB hub or extension cable, plug the mic to computer directly.

2.Restart computer and re-plug the mic into the other USB port on computer.

3.Check if the “USB PnP Audio Device” appears in the sound settings. If yes, the mic is able to work.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”

Mac: Click “System Preferences”→“Sound”→“Input”)

If not, please email us with the screenshot of sound settings. We will come up with other solutions to help.

It is recognized but still no sound heard! (For only K668/669/669B)

1.Get to properties of the USB PnP Audio Device, to check if level meter moves when speaking.

Windows: Go to control panel→Sound setting→Recording Device→“USB PnP Audio Device”

Mac: System Preferences→Sound→Input

2.If yes, continue to check if output device is selected correctly.

Note: For Windows computer, you may also need to go to properties of the default input→listen→click “Listen to this device”. For Mac, you can’t hear any playback of the mic before you click open an audio software.

3.If the level meter doesn’t move, for Mac user, please contact us directly, while for Windows users, please follow the three steps below.

3.1 Plug the power cord for laptop. Instead of using USB hub or extension cable, plug the mic to computer directly.

3.2 Disable USB Suspension Settings. For detailed steps, check out the video below.

3.3 Uninstall the driver and restart computer.

Control Panel”→“Device Manager”→double click “Sound, video and game controllers”→right click “USB PnP Device”→“Uninstall”

No sound on my Mac!

1.Check whether the icon of the “USB PnP Audio Device” appears or not.

(“System Preferences”→“Sound”→“Input”)

2.If yes, then you’re good to go. But you can’t hear any playback of the mic before you click open an audio software on Mac OS.

How to use multiple microphones on one computer?

We don’t recommend to do so, because some of the methods are complex, and for Windows computer and Mac. But if you want to have a try, check out the link below.

Using Multiple Microphones On One Computer

 

K668

It doesn't tilt forward!

1.Make sure it’s the right direction you tilt forward.

2.Try to loosen the screw to make it easy for you to budge the mic.

3.Bend the mic back and forth for a couple of times.

The tripod is broken!

You can email us your order number, we will send you a new tripod to replace.

The microphone works fine for about 10 minutes, but then it mutes!

1.To make sure USB port provides enough power, please plug the power cord for laptop.

2.Re-plug the mic to the other USB port.

3.If the issue still happens, for Mac user, please contact us directly, while for Windows users, please follow the three steps below.

3.1 Disable USB Suspension Settings. For detailed steps, check out the video below.

3.2 Uninstall the driver and restart computer.

Control Panel”→“Device Manager”→double click “Sound, video and game controllers”→right click “USB PnP Device”→“Uninstall”

How to avoid all kinds of noise and get clear sound?

1.Place the mic away from smartphone or tablet. But put it a bit closer to your mouth (around 3-5 inches) and speak straightly in front of capsule.

2.Plug the mic to the other USB port.

3.Set input and output level of computer at 50%-75%.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”/“Playback Device”→right click “USB PnP Device”/default speaker→“Properties”→“Levels”. If there’s “Microphone Boost”, turn it to 0.

Mac: “System Preferences”→“Sound”→“Input”/“Output”→“Input Volume”/“Output Volume”)

4.If using Windows computerdisable all the sound effects.

(Right click speaker icon on right corner of computer→“Playback Device”→right click the default loudspeaker→“Enhancements”→click “Disable all sound effects”.)

 

 

K669/K669B

 

How to avoid all kinds of noise and get clear sound?

1.Place the mic away from smartphone or tablet. But put it a bit closer to your mouth (around 3-5 inches) and speak straightly in front of capsule.

2.Plug the mic to the other USB port.

3.Set on-body control and input and output level of computer at 50%-75%.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”/“Playback Device”→right click “USB PnP Device”/default speaker→“Properties”→“Levels”. If there’s “Microphone Boost”, turn it to 0.

Mac: “System Preferences”→“Sound”→“Input”/“Output”→“Input Volume”/“Output Volume”)

4.If using Windows computer, disable all the sound effects.

(Right click speaker icon on right corner of computer→“Playback Device”→right click the default loudspeaker→“Enhancements”→click “Disable all sound effects”.)

K056/K058

The tripod stand can’t be fixed in the microphone clip!

An (5/8” to 3/8”) adaptor is attached to the clip, you need to screw it out. Only then the stand can be fixed in the clip.

If the microphone is not working, what should I do?

1.Re-plug USB cable to microphone to make sure the connection is firm.

2.Restart computer and re-plug the mic into the other USB port.

3.If the mic still doesn’t work, we will send you a new cable to replace. Because the problem may lie in the USB connector.

How to avoid the microphone disconnects itself with computer?

1.Re-plug the USB cable to microphone to make sure the connection is firm.

2.When using with laptop, please plug in power cord for laptop.

3.Plug the mic to the the other USB port.

3.If the issue still happens, for Mac user, please contact us directly, while for Windows users, please follow the three steps below.

3.1 Disable USB Suspension Settings. For detailed steps, check out the video below.

3.2 Uninstall the driver and restart computer.

Control Panel”→“Device Manager”→double click “Sound, video and game controllers”→right click “USB PnP Device”→“Uninstall”

If these can’t help. we will send you a new cable to replace. Because the problem may lie in the USB connector.

How to avoid noise and get clear sound?

1.Place the mic away from smartphone or tablet. But put it a bit closer to your mouth (around 3-5 inches) and speak straightly in front of capsule.

2.Plug the mic to the other USB port.

3.Set on-body control of microphone conuter-clockwise and input and output level of computer at 50%-75%.

(Windows: Right click speaker icon on right corner of computer→“Recording Device”/“Playback Device”→right click “USB PnP Device”/default speaker→“Properties”→“Levels”. If there’s “Microphone Boost”, turn it to 0.

Mac: “System Preferences”→“Sound”→“Input”/“Output”→“Input Volume”/“Output Volume”)

4.If using Windows computer, disable all the sound effects.

(Right click speaker icon on right corner of computer→“Playback Device”→right click the default loudspeaker→“Enhancements”→click “Disable all sound effects”.)

If these can’t help. we will send you a new cable to replace. Because the problem may lie in the USB connector.

K667

The microphone is not working.

1.Check whether computer has separate MIC jack. If no, you need a USB audio adaptor.

2.If yes, please uninstall audio driver and then restart computer (driver will be automatically re-installed).

(“Control Panel”→“Device Manager”→double click “Sound, video and game controllers”→right click the listed drivers→“Uninstall”.)

If the methods can’t help. please email us.

K028

The tripod stand can’t be fixed in the microphone clip!

An (5/8” to 3/8”) adaptor is attached to the clip, you need to screw it out. Only then the stand can be fixed in the clip.

If the microphone is not working, what should I do?

1.Re-plug the USB cable to microphone to make sure the connection is firm.

2.Restart computer. When using with laptop, please plug in external power for laptop.

3.Whether there’s separate mic jack on your computer, please use the USB audio adaptor to connect.

4.Plug in both USB and 3.5mm connectors of the mic.

If the mic still doesn’t work, we will send you a new cable to replace. Because the problem may lie in the USB connector.