Privacy & Warranty Policy

Privacy Policy

In General. This Privacy Statement applies to each commerce solution. We respect the privacy of our customers, partners and suppliers of products or services and clients.

Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws and to offer users of our Property notice, choice and consent regarding processing for direct marketing purposes, security, data integrity, access, and enforcement with regard to personal information. The information we collect may include, but is not limited to, your name, e-mail address, IP address, billing and/or shipping address, phone number, payment account information, and other information about you submitted to verify who you are or to prevent fraud. If you contact our customer service, we may collect personal information you knowingly and voluntarily provide through your contact with our customer service representatives.

 

Our Use of Personal Information. We may use personal information collected by us for the following purposes:

1.to contact you if you have requested information or communication from us;

2.to provide you with product updates and upgrades, special offers, pricing information, newsletters, and other information, either on our own behalf or in some cases on behalf of a partner or client acting as their agent, where you have consented to receive it;

3.to verify compliance with applicable laws, rules and regulations;

4.to take, verify, process or deliver your order, process or obtain payment, verify your tax or tax exempt status, contest chargebacks, determine your eligibility for a line of credit, or notify you of the status of your order;

5.for fraud and piracy prevention purposes;

6.to provide you, to the extent permitted by law, with a personalized shopping experience;

7.to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes;

8.to facilitate the renewal of subscriptions for products or services; and

9.to provide you with effective customer service , and/or technical support.

 

When you provide personal information, we may offer you a choice as to whether you would like to receive further communications from us and/or from our partners, such as communications related to updates, upgrades, special offers and pricing. You have the right to withdraw your consent at any time. And we are committed to keeping personal information secure. We have implemented physical, technical and administrative safeguards reasonably designed to protect your personal information from unauthorized access and disclosure.

Warranty Policy

The Fifine product you have purchased is covered by a warranty of 24 months after your purchase on Fifine Amazon and website. At the same day your warranty period begins. Please finish the registration within 3 month after your purchase on Fifine Amazon or website, otherwise the warranty will not count.

 

In order to be considered eligible for repair or replacement, you need to meet the condition below:

1.Purchase should be made on Fifine Amazon, Fifine Walmart or Fifine website.

2.Retain your sales receipt or warranty series code (you will get one after register on our website) as proof of purchase.

3.Email us (web@fifinemic.com or service@fifinemic.com) to help you determine whether your product needs to be sent off and direct you to the necessary actions.

 

The following cases are not covered by the above warranty:

1.Minor faults or deviations in the quality of a product which do not affect the product’s value or fitness for its intended purpose.

2.Faults resulting from improper use (e.g. operating errors, mechanical damage, incorrect operating voltage), storage or maintenance.

3.Faults or damage due to wear and tear, unauthorized modification or reconstruction.

 

The rights of the amendment and interpretation of these terms are reserved by Fifine.