It is one of the handheld microphones in the package of the FIFINE K036 wireless system.
Because of the fixed frequency and unique identification, it will only work with the match K036 receiver.
There are two versions of it, please confirm you bought the K036 before or after Nov. 2019 and carefully check the frequency number labeled at the bottom of the battery slot of the broken microphone. A mismatched handheld transmitter will not pair with your existing K036 receiver.
The time for order processing is 18 hours except for weekends and holidays. So if you want to cancel the order, you shall reach out to us within the 18-hour period. Otherwise, we may not be able do the cancelation. The contact info can be found in the Contact Us page.
Your order will be processed as soon as the system confirms your order. Except for weekends and holidays, you will get the shipment notification of your order in less than 18 hours. At that period, you can also choose to cancel the order by contacting us.
You will receive a notification email or message including the tracking number and info after the package was shipped out. If you do not get the tracking number three days after your order, please contact us to confirm the order status.
We are sorry that we have not been able to provide global shipping yet. Our delivery service only reach some countries for the moment. If you do not find the shipping method to your country under checkout page, you can reach us out at firstname.lastname@example.org to request the shipment and we will see if we can find one for you.
Considering the value of the components and the shipping cost, in most cases, your package will be carried by the post office service of your own country. If there is a need for faster shipment method, please contact us to confirm your requirement.
Since the shipment takes off only from FIFINE's factory in China, and the limited speed of the post office service based on the cost, you may expect the delivery not less than a month. From our past experience, the shipping may take even four months because of the distance, international and climate issue, and etc.